Effective Date: March 15, 2025

This Privacy Policy explains how AscendFlow Roofing Solutions ("we," "us," or "our"), a brand of AscendFlow, which is a registered DBA of Align Business Strategies, LLC, a Nevada limited liability company, collects, uses, and protects information from users ("you") of our website at https://roofing.ascendflow.io and any associated services.

All payments and agreements are handled under AscendFlow, the registered DBA of Align Business Strategies, LLC.

I. Information We Collect

We collect both Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII).

PII includes data such as your name, email address, phone number, mailing address, billing details, and payment information. Non-PII includes aggregated data like IP address, browser type, and site usage patterns.

We collect data through forms, cookies, analytics tools, communication, and transactions. You may disable cookies, but it may affect website functionality.

II. How We Use Information We use your data to:
- Deliver services and respond to inquiries
- Process payments and manage transactions
- Improve our website and services
- Send promotional communications (if you opt in)

We do not sell your data. We may share it with trusted partners and service providers or if required by law.

III. Nevada Privacy Rights (SB220)

Nevada residents may request to opt-out of the sale of personal data, though we do not sell data. To request this, contact us at:

[email protected]
Subject Line: "Nevada Privacy Opt-Out"

IV. California Privacy Rights (CCPA)

California residents may:
- Request access to the personal data we’ve collected
- Request deletion of personal information
- Opt-out of the sale of personal data (we do not sell personal data)

To exercise these rights, email: [email protected]
Subject Line: "CCPA Request"

We may verify your identity before processing your request.

V. Data Security

We maintain reasonable administrative, physical, and technical safeguards in compliance with Nevada law to protect your data.

VI. External Links

We are not responsible for the privacy practices or content
of third-party websites linked on our site.

VII. Account Security

If applicable, you are responsible for keeping your login credentials secure. Notify us immediately if unauthorized access is suspected.

VIII. Media Release

By submitting or allowing media capture, you authorize us to use photographs, video, or audio for promotional and commercial purposes, without compensation. This release is irrevocable.

IX. Policy Updates

We may update this policy at any time. The latest version will always be posted at https://roofing.ascendflow.io/privacy-policy.

Continued use of the site after changes constitutes acceptance.

X. Contact Information

AscendFlow Roofing Solutions

XI. Consent to Communications (TCPA Compliance)

By submitting your information through our website, landing pages, or forms, you expressly consent to receive marketing and informational communications from AscendFlow Roofing Solutions and its representatives. This may include phone calls, text messages (SMS), emails, and prerecorded or automated messages using the contact information you provided.

You understand and agree that:

These communications may be delivered via automated technologyConsent is not a condition of purchase of any goods or servicesMessage and data rates may applyYou may opt out at any time by following the instructions provided in our communications (e.g., replying “STOP” to a text)

Your information will be handled in accordance with this Privacy Policy and applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA).

(a brand of AscendFlow, a registered DBA of Align Business Strategies, LLC)

[email protected]